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Important Notice
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Henneberger & Flynn Privacy Policy
At Henneberger & Flynn, we value you as a customer and share your concerns about privacy. We hope that this notice, which describes our use and protection of nonpublic personal information ("customer information"), will help you understand how we treat the customer information that we obtain from you or other sources in the course of providing you with products and services.
We want you to know that Henneberger & Flynn respects your privacy and protects your information.
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We do not sell customer information. |
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We do not share customer information with persons, companies, or organizations outside
of Henneberger & Flynn that would use that information to contact you about their own
products or services.
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We expect persons or organizations that provide services on our behalf to keep customer
information confidential and to use it only to provide the services we've asked them to
perform.
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Within Henneberger & Flynn, we communicate regarding the need to protect your
information to those individuals who may have; access to it, and we've established
physical, electronic, and procedural safeguards to protect customer information.
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Below we've provided answers to questions that might be on you mind regarding privacy. You may be wondering:
What kind of customer information do we have, and where did we get it?
Much of the customer information that we have come directly from you. You gave some of this information to us on your application or request for insurance or other products we offer. We keep information about the types of products and services you purchase from us, as well as account balances and payment history.
Depending on the nature of the transaction you are completing with us, you may be asked to provide information to us, or other entities working on our behalf. The kinds of customer information you may be asked to provide could include information we receive from you on applications or other forms, such as your name, address, and Social Security number and information about your transactions with our affiliate, others, or us ? for example, your policy coverage, premiums, and payment history.
We may also collect information from outside source, including consumer reporting agencies and health care providers. This information includes loss information reports, motor vehicle reports, credit reports, and medical information.
What do we do with customer information?
Henneberger & Flynn Insurance Agency does not sell customer information, or medical information, to anyone, nor do we share it with companies or organizations outside of Henneberger & Flynn that would use that information to contact you about their own products and services. If that practice were to ever change, we would, of course, offer you the ability to opt out of this type of information sharing, and we would offer you the opt-out with plenty of
time for you to respond before the change in our practice took place.
To help you with your overall insurance program, we may use customer information for marketing purposes. We may also use customer information to communicate with you about products, features, and options you have expressed an interest in or that we believe may be of interest to you. To transact business on your behalf, way may find it necessary to provide customer information, without authorization but only as permitted by law, to persons or organizations both inside and outside Henneberger & Flynn, These include, for example: insurance companies and wholesalers with which we are contracted, companies that perform marketing services on our behalf, consumer reporting agencies and medical information bureaus.
How do we protect your customer information?
When we share customer information with companies working on Henneberger & Flynn's behalf, we expect those companies to use that information only to provide the service we have asked them to perform. Within Henneberger & Flynn, customer information is available to those individuals who may need to see it to fulfill and service the needs of Henneberger & Flynn customers. We communicate regarding the need to protect customer information to all employees and agents, especially those individuals who have access to it. Plus we've established physical, electronic, and procedural safeguards to protect customer information.
Finally, should your relationship with Henneberger & Flynn end, your customer information will remain protected in accordance with our privacy practices as outlined in this Important Notice.
How can you find out what information we have about you?
You may request to either see, or obtain from us by mail, the customer information about you in our records. If you believe that information is incomplete or inaccurate, you may request that we make any necessary corrections, additions, or deletions to the disputed customer information. To fulfill your request, we may make arrangements with an insurance support organization or a consumer reporting agency to copy and disclose customer information to you on our behalf. You may also request a more complete description of the entities to whom we disclose customer information, or the circumstances which might warrant such disclosures.
Please send any of the requests listed above in writing to: Henneberger & Flynn, P.O. Box 1179, Paducah, Ky 42002?1179.
We hope you have found this Important Notice helpful. If you have any questions or would like more information, please don't hesitate to contact us as outlined above.
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